← All case studies

Case study

UK retail group

A UK retailer brought finance and stock onto one platform

FCC replaced disconnected finance and inventory tools with Dynamics 365 and Azure, so store and finance teams could see stock, margin, and performance in one place.

RetailDynamics 365AzureRetail
Retail operations team reviewing performance in a modern workspace

Faster close

Month-end without spreadsheet rebuilds

One view

Stock, margin, and store performance

12 weeks

From discovery to first go-live

The challenge

The retailer ran finance, purchasing, and store stock in separate systems. Month-end took too long, buyers could not trust stock figures, and leadership had no single view of margin across stores.

Spreadsheets filled the gaps. That worked for a smaller estate, but it broke down as the group added sites and wanted clearer reporting without hiring a larger back-office team.

What FCC delivered

FCC ran a short discovery, mapped the processes that actually mattered, and stood up a Dynamics 365 environment on Azure. The first release covered finance, purchasing, and core inventory. Store teams kept working while data was cleaned and moved across.

  • Dynamics 365 for finance, purchasing, and inventory
  • Azure hosting with a clear operating model for the IT team
  • Reporting that shows stock, margin, and store performance together
  • Training for finance, buying, and store managers before go-live

The outcome

Month-end close is faster because the numbers no longer have to be rebuilt in spreadsheets. Buyers work from the same stock position as the stores, and leadership reviews performance from one set of reports.

The group now has a platform it can extend, rather than another system to reconcile.